Frequently Asked Questions

Ac Repair Faqs

What is included in minor repair?
Minor work includes: Filter Cleaning, Noise Packing and Panel Cleaning.
What is included in major repair?
Any work other than the ones mentioned in Minor repair would be treated as major repair. e.g. coolant refilling, leak fix, no cooling issues, water leakage, compressor & coil issues, circuit board issues etc. will all constitute major issues.

Drivers in Mumbai Faqs

What is your waiting policy?
Free waiting for first 10 minutes. Post that billing begins.
Do you provide taxi/cab service?
No, We just provide a chauffeur that you can use for driving your car with minimal charges
Is your chauffeur trustworthy?
Yes, All our drivers are background checked and police verified. We are building ourselves to be the most trusted brand in home care services and only work with registered and trusted professionals.
Do you provide chauffeur service on a monthly basis?
We just provide chauffer on demand basis and the costing is done on per minute basis.
How do I come to know about the exact charges?
Our merchant app will calculate the total price including the transit
Can your chauffeurs drive automatic cars?
Yes, the drivers are skilled experts with 5-10 years of driving experience on automatic as well as manual cars.
Do you provide chauffeur for intercity drives?
We do provide chauffer but it should be on a 'to and fro' journey.
Do you provide chauffeur service at night?
Yes we provide chauffeurs for late night hours with the night charges included.

AC Repair Faqs

What is included in minor repair?
Minor work includes: Filter Cleaning, Noise Packing and Panel Cleaning.
What is included in major repair?
Any work other than the ones mentioned in Minor repair would be treated as major repair. e.g. coolant refilling, leak fix, no cooling issues, water leakage, compressor and coil issues, circuit board issues etc. will all constitute major issues.
What are the inspection charges?
₹150 inspection charges if no service is availed post inspection.
How much time does it take to complete the repair?
Our servicemen /technicians will visit and verify the root cause. Once done they will inform you about the time and cost.
How will I know the serviceman is charging me correctly?
We have a standardised rate card, which is followed throughout. You can go through the rate card before starting with the service.
What does the servicing include?
Filter Cleaning, Panel Clean (Cleaned with water), Indoor Grill Filter, Cooling Coil, and Outdoor Condenser Coil.

Maid Service Faqs

What is your pricing model?
Our introductory price is Rs 99 per hour. After the 1st hour (min 1 hour service), you will only be charged for every 15mins (i.e. at approx. Rs 25 for every 15mins after the 1st hour). You can choose to get any of the jobs prescribe to be done, and will only be charged by the time and not by the job.
How can I trust be sure that the maid has been sent by Taskbob?
Our maid will carry a Taskbob ID card. You will also receive the details of the assigned maid by SMS.
When can I avail this service?
We provide this service from 8:00am to 6:00pm and we work 7 days a week.
How much time in advance do I need to book this service?
Our minimum buffer time is 1 hour. So, you need to book the service minimum one hour prior to your requirement.
Can I get a maid for week or longer and ensure that the same maid comes every day?
We would do our best to accommodate such preferences but cannot guarantee that the same maid would come every day. You would need to make separate bookings every day just one hour before you need the service. Rest assured that all our maids are equally awesome!
Will you get the cleaning materials with you?
No, customer is requested to provide their own solutions and materials. Maids would only carry apron, gloves and mask for their own protection. She would work like a regular housemaid.
What all would I need to provide?
Kindly provice all the basic cleaning material such as dusting cloth, broom, mop, dustpan, buckets, and cleaning solutions such as Lizol, Harpic, Vim, etc. required to do a thorough job.
Will the maid wash or iron clothes, cut vegetables or cook food?
No, the maid won't do any cooking related chores, iron or hand wash the clothes. However, she can operate the washing machine and dry clothes.
Would wall cleaning be done under this service?
Only regular dusting and removal of cobwebs would be done within hand’s reach.
Would the ceiling, fans, tubelights, chandeliers be cleaned?
No, nothing which requires standing on a stool or ladder or stepping out of the safety of balcony would be undertaken.
Will the windows be cleaned?
Yes, regular cleaning or dusting of window panes, grills and channels can be done with the right brushes, clothes and solutions.
How is this bathroom cleaning different from Taskbob’s bathroom deep cleaning?
Our deep cleaning services is carried out by super-skilled professional men and is a thorough scrubbing of every corner of the bathroom using machines and special long lasting antimicrobial solutions. The regular cleaning done by the maid can be as deep as you would like it to be, but with your own materials and solutions.

Customized Deep Cleaning Faqs

What is included in the Sofa Cleaning?
Sofa deep cleaning includes brushing, vacuuming and removal of stains.
Do we wash the sofa too?
Washing of the sofa is not recommended as it ruins the quality and texture of the sofa. We brush, vacuum and use TASKI solutions to remove deep seated stains from your sofa.
How do you charge for the sofa?
We charge for sofa on per seat basis.
What is included in window cleaning?
Window cleaning with microfiber and glass cleaner, railing/channel brushing and vacuuming.
Do we clean the grills too under window cleaning?
We need to make sure grills are under reach of the servicemen, if not then it is not suitable to get the grills cleaned.

Home Cleaning Services Faqs

What is the Cleaning Flow Mechanism like ?
  • We will be using Inside out mechanism to do a full home deep cleaning
  • We start with Bed Rooms except one to make sure the customer has enough space for privacy
  • We move to the Kitchen and it too goes with inside out e.g. cleaning cupboards and shelves first then rest
  • We deep clean duct areabalcony by considering each and every corner Then we move to living rooms and a common bathroom, which includes sofa, fans etc.
  • Finally, we have to make sure to get the home verified by checking the entire home. Once checked we get the customer to have a look in case anything is missed.
What is included in cleaning the Bed Rooms:
  • Fans, tubes, switchboards cleaned with proper attention
  • Window railing vacuumed and glasses cleaned with microfiber
  • Shelves, Cabinet, with everything on and in it
  • Movable furniture moved with care
What is included in cleaning the Kitchen:
  • Outer Chimneygas stove cleaned with degreaser
  • Shelves and Cabinets dusted and wiped from inside and outside
  • Sink Deep Cleaned with antibecterial and antimicrobial solution
  • Glass Panes wiped and cleaned
  • Kitchen Platform cleaned and scrubbed with proper attention
  • Microwave cleaned with hot water and vinegar
  • Floor thoroughly mopped, wiped and dried.
  • Treatment of wooden and steel surfaces
  • Note : Refrigerator deep cleaned with precautions.not included in space cleaning Kitchen)
What is included in cleaning the Living Room:
  • Ceiling, fixtures and corners thoroughly dusted
  • Shelves and everything on them are thoroughly cleaned and wiped
  • Sofa39s vacuumed
  • Hidden corners and nicely cleaned
  • Windows properly vacuumed and cleaned
  • Treatment of wooden surfaces using wooden polish
  • Switchboard, tubes and bulbs cleaned and wiped
What is included in cleaning the Washrooms:
  • Walls, Ceiling washed, wiped, scrubbed thoroughly
  • Corners and Surfaces cleaned.
  • Disinfecting and sanitizing toilets
  • Pots deep cleaned and stain removed
  • Descale bathroom fittings, tiles, showers and bathtubs.
  • Shelves and cabinets cleaned and wiped
  • Floors scrubbed, washed and dried
  • Basins deep cleaned
  • Mirror cleaned and dried

Car Spa Faqs

What do you cover in Exterior cleaning?
  • Car wash to clean the car of external dust and dirt
  • Bug and tar removal
  • Polishing with variable speed rotary polisher
  • Application and buffing of paint sealant using an orbital polisher
  • Dressing of tyres.
  • Cleaning and dressing of unpainted bumpers and trim
  • Streak free window cleaning
  • Teflon coatingRubbing
What do you cover in Interior cleaning?
  • All interior panels like doors, dashboard, parcel tray etc. are sprayed and then scrubbed for deep cleaning
  • Smaller details like AC vents, handles, ash trays etc. are individually cleaned using small brushes and buds
  • Carpets and seats are dry brushed and vacuumed, cleaning all crevices, nooks and crannies
  • Carpets, seats fabric or leather) and head liner inner roof top) are shampooed to remove all stains
  • Leather conditioning and dressing
  • Dashboard Dressing
  • Shampoo Cleaning of floor mats
  • Dressing of vinyl panels
What Kind of solution do you use for car cleaning?
We use the best solutions from companies like 3M and Wurth.
How you clean the interior of the car?
We use vacuum cleaner, Shampoo the mats and seats, use dressing for the dashboards, clean the roof and sanitize the car using different solutions.
What you do for the exterior of the car?
We polish the car, do rubbing using Bosch-skill machine to restore the paint, use wax to prevent it to get dull for longer time, tire dressing and bonet cleaning
What are the requirements from the customer?
We need water connection for just 1-2 bucket of water and electricity connection for polishing and waxing, we have a wire to take electricity at least from 7th floor of the building.
Do you clean the bottom of the car?
We don’t clean the bottom of the car.
What kind of machines you use for Car Cleaning?
We use Bosch Skil Vacuum Cleaner and Bosch Skil Car Polisher
Are your servicemen trust worthy?
Yes, We have not only done proper Background check of all the servicemen but also police verification, we are building ourselves to be the most trusted brand in home care services.

Carpenter Faqs

What furniture making services do you provide?
Photo frame, Living and bedroom Furniture, Wooden modular kitchen, Pigeon Net, Notice Board
What is included in the Fitting?
Sofa Legs, Wooden cupboard fitting, MDF Cupboard fitting, Wooden Bed opening, MDF Bed opening, Wooden Bed fitting, MDF Bed fitting, Window AC fitting, Sliding Window (Bearing), TV Fitting
Other Miscellaneous Services
Nut Bolt fitting, Drilling, Lock change, etc.

Plumber Faqs

What is covered in the Kitchen?
Sink Mixer Filter Cleaning, Tap Filter Cleaning, Tap Repair (Spindle), Sink Mixer Repair (Sico/Jaquar)
What is covered in the Bathroom?
  • Tap Filter Cleaning
  • Washbasin Cleaning
  • Jet spray Jet spray pipe
  • BasinWaste Pipe leakage, etc.

Electrician Faqs

What are the inspection charges?
Inspection/visit is free, we only charge service charges
How much time it take to complete the repair?
Our servicemen /technicians will visit and verify the root cause and once done they will inform the time and the cost estimates.
How will I know the servicemen is charging me correctly?
We have a standardised rate card, service man will show the rate card before proceeding the work.